George Descartes s Sugar - 923 Words

Imagine a kitchen table spread with an array of ingredients so vast it was incomprehensible. Among these ingredients human beings were just a speck of sugar, each grain as unique and diverse as humans on Earth. Unknown to the speck of sugar, they were going to become part of a creation of infinite proportions. However, some humans among the fragment differed from others and understood that their was a baker who could expertly mix these ingredients together to create a cake of perfection. The humans who grasped this knowledge, would then yearn to understand the baker’s methods and how such a small speck of sugar fit into the equation. But mainly these humans desired nothing more than to know the baker’s true identity. Descartes was one of the humans who understood there was something greater that created him, and with this understanding he looked for proofs that showed the similarities and differences between himself and his creator. He â€Å"meditated† over the c ourse of six days how the world was created from the ground up to understand his place among the grand creation as well as the identification of his maker. Yet on the fourth day he became aware of the similarities (truths) and differences (falsity) that set him apart and closer to his maker. On his fourth day of meditation, Descartes established God and his own existence and what bodily property was the most significant that God bestowed upon humans. He concluded that the human mind was the greatest bodily thing to beShow MoreRelatedCancer Prevention Through Macrobiotics3900 Words   |  16 PagesFarming was done to provide food for the members of the family and the farm animals. Most meals were prepared on a daily basis from scratch because there were very few food storage options. (Cancer, 11) The types of food that were eaten during the 1800 s were rather simple. Vegetables and grains were the basis for each meal because they could easily be grown by each family. Meat and other animal products were rarely eaten because it was too expensive to raise animals for meat. Animals were needed toRead More Cancer Prevention through Macrobiotics Essay3882 Words   |  16 Pageswas done to provide food for the members of the family and the farm animals. Most meals were prepared on a daily basis from scratch because there were very few food storage options. (Cancer, 11) The types of food that were eaten during the 1800s were rather simple. Vegetables and grains were the basis for each meal because they could easily be grown by each family. Meat and other animal products were rarely eaten because it was too expensive to raise animals for meat. Animals were needed toRead MoreCommon Laboratory Operations5997 Words   |  24 Pagesarrived at many important results in geometry, mechanics and hydrostatics. He defined the value of pi and obtained formula for curved surface areas   and volumes of various solids. He is most famous for the principle of displacement named after him.   George Boolie(1815-1864) The self taught English mathematician who produced important works in many areas such as calculus and the theory of probability. He produced the methods of producing statements using a simple set of symbols. an interpretation ofRead More50 Harmful Effects of Genetically Modified (Gm) Foods14312 Words   |  58 Pagesreaches of human food supplies. This has been the behind-the-scenes and key factor for some of the largest and rapid agri-chemical firm mergers in history. The merger of Pioneer Hi-Bed and Dupont (1997), Novartis AG and AstraZeneca PLC (2000), plus Dow s merger with Rohm and Haas (2001) are three prominent examples, Few consumers are aware this has been going on and is ever continuing. Yet if you recently ate soya sauce in a Chinese restaurant, munched popcorn in a movie theatre, or indulged in an occasionalRead MoreHistory of Management Thought Revision17812 Words   |  72 Pagesas his virtues. Though sometimes inconsistent in what he said and what he practiced, ther e is little doubt that his contributions for his era were substantial. A. Taylor s Early Years 1. His family background provided no indication of what his career would be like. His father had money and property and his mother s family history was deeply rooted in colonial times. Taylor had the advantage of a fine prep school, travels to Europe, and a membership in an exclusive social club. Yet, dueRead MoreLogical Reasoning189930 Words   |  760 Pagesraining there, it’s not snowing. Here is an analysis of it in sentential logic: R is the sentence It will rain there. S is the sentence It will snow there. Then the pattern of the above argument is R or S, but not both R and S. R that science is a systematic way of explaining and predicting events. Science is not merely a systematic collection of facts. 135 So, Not-S and that is the form of a valid argument in sentential logic. In this analysis of the argument, the definitions are

Balancing Chemical Equations Free Essays

Balancing chemical equations 1. Complete the following sentences, using the words or groups of words in the box below. You may use some words more than once. We will write a custom essay sample on Balancing Chemical Equations or any similar topic only for you Order Now †¢ as small as possible |†¢ decrease |†¢ molecules |†¢ quantities | |†¢ balance |†¢ different |†¢ nature |†¢ rearranging | |†¢ bonds |†¢ equal |†¢ never |†¢ release of a gas | |†¢ characteristic properties |†¢ heat |†¢ new elements |†¢ rules | |†¢ check |†¢ increase |†¢ nuclear |†¢ signs | |†¢ chemical |†¢ law of conservation |†¢ nucleus |†¢ state | |†¢ chemical equation |of mass |†¢ physical |†¢ stoichiometry | |†¢ coefficient |†¢ mass of products |†¢ precipitate |†¢ subscript symbols | |†¢ colour |†¢ mass of reactants |†¢ products |†¢ transformed | |†¢ counting |†¢ molar mass |†¢ proportions |†¢ whole numbers | a)There are three types of changes in matter: ________________________ changes, chemical changes and ________________________ changes. b)A physical change occurs when the form or th e ________________________ of a substance is changed. For example, when liquid water is cooled, it becomes ice. Whether water is in liquid form or in the form of ice, the ________________________ that form water remain the same. The ________________________ of water do not change. c)A ________________________ change alters the ________________________ of a substance. The very nature of the ________________________ is altered: they are no longer the same after the change. This transformation involves ________________________ the bonds between the atoms and forming new molecules. d)A ________________________ transformation involves changes that occur in the ________________________ of the atom. The transformation causes the atoms to split and form ________________________. ) Chemical changes occur when the ________________________ between reactants (initial substances) are broken to form new ________________________ (final substances), whose characteristic properties are ________________________. During this process, the quantities of reactants ________________________, and the quantities of pro ducts ________________________. f) We can recognize that a chemical change has taken place by certain ________________________: the ________________________, the emission or absorption of ________________________, the emission of light, a change in ________________________, and the formation of a ________________________. ) A chemical change, or chemical reaction, can be represented by a ________________________, which shows how the change took place. It is useful to identify the ________________________ of the substances (solid, liquid, gas or aqueous solution) with ________________________ in parentheses to the right of the substance. h) The scientist Antoine Laurent de Lavoisier made this famous statement that explains the________________________: â€Å"Nothing is lost; nothing is created; everthing is ________________________. † This means that the ________________________ before the chemical reaction is equal to the ________________________ after the reaction. ) To follo w the law of conservation of mass, we must ________________________ chemical equations by ________________________ the number of atoms of each element on the reactants side and on the products side of the equation. The appropriate ________________________ must be placed in front of each substance so that the number of atoms on each side of the equation is ________________________. j) Certain ________________________ must be followed when balancing a chemical equation. The coefficients must be ________________________, and they must be ________________________. New substances must ________________________ be added, nor existing substances removed. Subscripts in chemical formulas must ________________________ be changed. Finally, we must ________________________ the equation by comparing the number of atoms of each element on either side. k) When a chemical equation is properly balanced, we can find the ________________________ of reactants needed for a reaction and predict the resulting quantities of products. ________________________ is the study of these proportions. It is essential to maintain the ________________________ of the substances throughout the reaction. We can use ________________________ to convert moles into grams. 2. What kind of change is described by each of the following examples? |a) a worn tire | | | |b) limewater that turns white | | | |c) a bracelet that tarnishes | | | |d) the fission of a uranium nucleus | | | |e) rusting iron | | | |f) mercury that expands in hot weather | | | |g) the fusion of the nuclei of several atoms | | | |h) food being transformed into energy | | | |i) salt dissolving in water | | | |j) radium emitting radiation | | 3. For each of the following examples, name at least one sign that a chemical change is occurring. a) A match burns. | | | b) A yellow substance appears when NaI is mixed with Pb(NO3)2. | | | c) Bubbles form when chalk is mixed with hydrochloric acid. | | | d) A bright light appears when a piece of magnesium is burned. | | 4. Write a chemical formula to represent the following situation. Aluminum oxide (AlO), commonly called alumina, is formed by the reaction between aluminum (Al) and oxygen (O2). Balance the equation. | | | | | | 5. Balance each of the following chemical equations by indicating the number of atoms in each molecule involved in the reaction. a) C(s)+ H2(g) + O2(g) ( CH3OH(g) | | | | | | | | | | | | | | | | | | | | | b)Al(s) + O2 (g) ( Al2O3(s) | | | | | | | | | | | | | | | | | | | | | c)C(s) + Cl2(g) + H2(g) ( CHCl3(g) | | | | | | | | | | | | | | | | | 6. The decomposition of 10 g of copper oxide is represented by the following equation: 2 CuO(s) ( 2 Cu(s) + O2(g) If you obtain 8 g of copper, what amount of oxygen was released? Explain your answer. | | | | | | | | | | | | 7. Calculate the mass and the number of moles of silver produced if you make 10  mol of zinc react with sufficient silver nitrate. (The equation is not balanced. Zn(s) + AgNO3(aq) ( Ag(s) + Zn(NO3)2 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 8. What mass of glucose will be formed if you make 32  mol of hydrochloric acid react with sufficient carbon? (The equation is not balanced. ) HCl(l) + C(s) ( C10H16(aq) + Cl2(g) | | | | | | | | | | | | | | | | | | | | | | | | | 9. Given the reaction for the synthesis of ammonia: N2(g) + 3 H2(g) ( 2 NH3(g) How many moles of hydrogen are needed to produce 50  g of ammonia? | | | | | | | | | | | | | | | 10. Given the following equation: 2 Na(s) + 2 H2O(l) ( 2 NaOH(aq) + H2(g) How many moles of hydrogen will be produced by the complete reaction of 75  g of sodium? | | | | | | | | | | | | | | | | | ———————– Support activities – Second Year of Secondary Cycle Two |EST | | student BOOK: Chapter 4, pages 108–113 | | Related Handout: Concept review 15 | ACTIVITY 15 EST EST EST EST EST ———————–  ©ERPI Reproduction and adaptation permitted solely for classroom use with Observatory. Observatory / Guide 11129-B How to cite Balancing Chemical Equations, Papers

Of Great Place Essay Example For Students

Of Great Place Essay The stage is more beholding to love, than the life of man. For as to the stage, love is ever matter of comedies, and now and then of tragedies; but in life it doth much mischief; sometimes like a siren, sometimes like a fury. You may observe, that amongst all the great and worthy persons whereof the memory remaineth, either ancient or recent there is not one, that hath been transported to the mad degree of love: which shows that great spirits, and great business, do keep out this weak passion. You must except, nevertheless, Marcus Antonius, the half partner of the empire of Rome, and Appius Claudius, the decemvir and lawgiver; whereof the former was indeed a voluptuous man, and inordinate; but the latter was an austere and wise man: and therefore it seems though rarely that love can find entrance, not only into an open heart, but also into a heart well fortified, if watch be not well kept. It is a poor saying of Epicurus, Satis magnum alter alteri theatrum sumus: as if man, made for the contemplation of heaven, and all noble objects, should do nothing but kneel before a little idol and make himself a subject, though not of the mouth as beasts are, yet of the eye; which was given him for higher purposes. It is a strange thing, to note the excess of this passion, and how it braves the nature, and value of things, by this; that the speaking in a perpetual hyperbole, is comely in nothing but in love. Neither is it merely in the phrase; for whereas it hath been well said, that the arch-flatterer, with whom all the petty flatterers have intelligence, is a mans self; certainly the lover is more. For there was never proud man thought so absurdly well of himself, as the lover doth of the person loved; and therefore it was well said, That it is impossible to love and to be wise. Neither doth this weakness appear to others only, and not to the party loved; but to the loved most of all, except the love be reciproque. For it is a true rule, that love is ever rewarded, either with the reciproque, or with an inward and secret contempt. By how much the more, men ought to beware of this passion, which loseth not only other things, but itself! As for the other losses, the poets relation doth well figure them: that he that preferred Helena, quitted the gifts of Juno and Pallas. For whosoever esteemeth too much of amorous affection, quitteth both riches and wisdom. This passion hath his floods, in very times of weakness; which are great prosperity, and great adversity; though this latter hath been less observed: both which times kindle love, and make it more fervent, and therefore show it to be the child of folly. They do best, who if they cannot but admit love, yet make it keep quarters; and sever it wholly from their serious affairs, and actions, of life; for if it check once with business, it troubleth mens fortunes, and maketh men, that they can no ways be true to their own ends. I know not how, but martial men are given to love: I think, it is but as they are given to wine; for perils commonly ask to be paid in pleasures. There is in mans nature, a secret inclination and motion, towards love of others, which if it be not spent upon some one or a few, doth naturally spread itself towards many, and maketh men become humane and charitable; as it is seen sometime in friars. Nuptial love maketh mankind; friendly love perfecteth it; but wanton love corrupteth, and embaseth it. OF GREAT PLACE Men in great place are thrice servants: servants of the sovereign or state; servants of fame; and servants of business. .ue37aa6ec28d3de5a595b158de597a580 , .ue37aa6ec28d3de5a595b158de597a580 .postImageUrl , .ue37aa6ec28d3de5a595b158de597a580 .centered-text-area { min-height: 80px; position: relative; } .ue37aa6ec28d3de5a595b158de597a580 , .ue37aa6ec28d3de5a595b158de597a580:hover , .ue37aa6ec28d3de5a595b158de597a580:visited , .ue37aa6ec28d3de5a595b158de597a580:active { border:0!important; } .ue37aa6ec28d3de5a595b158de597a580 .clearfix:after { content: ""; display: table; clear: both; } .ue37aa6ec28d3de5a595b158de597a580 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .ue37aa6ec28d3de5a595b158de597a580:active , .ue37aa6ec28d3de5a595b158de597a580:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .ue37aa6ec28d3de5a595b158de597a580 .centered-text-area { width: 100%; position: relative ; } .ue37aa6ec28d3de5a595b158de597a580 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .ue37aa6ec28d3de5a595b158de597a580 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .ue37aa6ec28d3de5a595b158de597a580 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .ue37aa6ec28d3de5a595b158de597a580:hover .ctaButton { background-color: #34495E!important; } .ue37aa6ec28d3de5a595b158de597a580 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .ue37aa6ec28d3de5a595b158de597a580 .ue37aa6ec28d3de5a595b158de597a580-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .ue37aa6ec28d3de5a595b158de597a580:after { content: ""; display: block; clear: both; } READ: Analysis Of The Time Machine EssaySo as they have no freedom; neither in their persons, nor in their actions, nor in their times. It is a strange desire, to seek power and to lose liberty: or to seek power over others, and to lose power over a mans self. The rising unto place is laborious; and by pains, men come to greater pains; and it is sometimes base; and by indignities, men come to dignities. The standing is slippery, and the regress is either a downfall, or at least an eclipse, which is a melancholy thing. Cum non sis qui fueris, non esse cur velis vivere. Nay, retire men cannot when they would, neither will they, when it were reason; but are impatient of privateness, even in age and sickness, which require the shadow; like old townsmen, that will be still sitting at their street door, though thereby they offer age to scorn. Certainly great persons had need to borrow other mens opinions, to think themselves happy; for if they judge by their own feeling, they cannot find it; but if they think with themselves, what other men think of them, and that other men would fain be, as they are, then they are happy, as it were, by report; when perhaps they find the contrary within. For they are the first, that find their own griefs, though they be the last, that find their own faults. Certainly men in great fortunes are strangers to themselves, and while they are in the puzzle of business, they have no time to tend their health, either of body or mind. Illi mors gravis incubat, qui notus nimis omnibus, ignotus moritur sibi. In place, there is license to do good, and evil; whereof the latter is a curse: for in evil the best condition is not to will; the second, not to can. But power to do good, is the true and lawful end of aspiring. For good thoughts though God accept them yet, towards men, are little better than good dreams, except they be put in act; and that cannot be, without power and place, as the vantage, and commanding ground. Merit and good works, is the end of mans motion; and conscience of the same is the accomplishment of mans rest. For if a man can be partaker of Gods theatre, he shall likewise be partaker of Gods rest. Et conversus Deus, ut aspiceret opera quÃÆ'ƒÂ ¦ fecerunt manus suÃÆ'ƒÂ ¦, vidit quod omnia essent bona nimis; and then the sabbath. In the discharge of thy place, set before thee the best examples; for imitation is a globe of precepts. And after a time, set before thee thine own example; and examine thyself strictly, whether thou didst not best at first. Neglect not also the examples, of those that have carried themselves ill, in the same place; not to set off thyself, by taxing their memory, but to direct thyself, what to avoid. Reform therefore, without bravery, or scandal of former times and persons; but yet set it down to thyself, as well to create good precedents, as to follow them. Reduce things to the first institution, and observe wherein, and how, they have degenerate; but yet ask counsel of both times; of the ancient time, what is best; and of the latter time, what is fittest. Seek to make thy course regular, that men may know beforehand, what they may expect; but be not too positive and peremptory; and express thyself well, when thou digressest from thy rule. Preserve the right of thy place; but stir not questions of jurisdiction; and rather assume thy right, in silence and de facto, than voice it with claims, and challenges. .u98782d1985a3d9f211576994e64bf7fe , .u98782d1985a3d9f211576994e64bf7fe .postImageUrl , .u98782d1985a3d9f211576994e64bf7fe .centered-text-area { min-height: 80px; position: relative; } .u98782d1985a3d9f211576994e64bf7fe , .u98782d1985a3d9f211576994e64bf7fe:hover , .u98782d1985a3d9f211576994e64bf7fe:visited , .u98782d1985a3d9f211576994e64bf7fe:active { border:0!important; } .u98782d1985a3d9f211576994e64bf7fe .clearfix:after { content: ""; display: table; clear: both; } .u98782d1985a3d9f211576994e64bf7fe { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u98782d1985a3d9f211576994e64bf7fe:active , .u98782d1985a3d9f211576994e64bf7fe:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u98782d1985a3d9f211576994e64bf7fe .centered-text-area { width: 100%; position: relative ; } .u98782d1985a3d9f211576994e64bf7fe .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u98782d1985a3d9f211576994e64bf7fe .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u98782d1985a3d9f211576994e64bf7fe .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u98782d1985a3d9f211576994e64bf7fe:hover .ctaButton { background-color: #34495E!important; } .u98782d1985a3d9f211576994e64bf7fe .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u98782d1985a3d9f211576994e64bf7fe .u98782d1985a3d9f211576994e64bf7fe-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u98782d1985a3d9f211576994e64bf7fe:after { content: ""; display: block; clear: both; } READ: Like Water for Chocolate by Laura Esquivel and Chronicle of a Death Foretold EssayPreserve likewise the rights of inferior places; and think it more honor, to direct in chief, than to be busy in all. Embrace and invite helps, and advices, touching the execution of thy place; and do not drive away such, as bring thee information, as meddlers; but accept of them in good part. The vices of authority are chiefly four: delays, corruption, roughness, and facility. For delays: give easy access; keep times appointed; go through with that which is in hand, and interlace not business, but of necessity. For corruption: do not only bind thine own hands, or, thy servants hands, from taking, but bind the hands of suitors also, from offering. For integrity used doth the one; but integrity professed, and with a manifest detestation of bribery, doth the other. And avoid not only the fault, but the suspicion. Whosoever is found variable, and changeth manifestly without manifest cause, giveth suspicion of corruption. Therefore always, when thou changest thine opinion or course, profess it plainly, and declare it, together with the reasons that move thee to change; and do not think to steal it. A servant or a favorite, if he be inward, and no other apparent cause of esteem, is commonly thought, but a by-way to close corruption. For roughness: it is a needless cause of discontent: severity breedeth fear, but roughness breedeth hate. Even reproofs from authority, ought to be grave, and not taunting. As for facility: it is worse than bribery. For bribes come but now and then; but if importunity, or idle respects, lead a man, he shall never be without. As Salomon saith, To respect persons is not good; for such a man will transgress for a piece of bread. It is most true, that was anciently spoken, A place showeth the man: and it showeth some to the better, and some to the worse. Omnium consensu capax imperii, nisi imperasset, saith Tacitus of Galba; but of Vespasian he saith, Solus imperantium, Vespasianus mutatus in melius: though the one was meant of sufficiency, the other of manners, and affection. It is an assured sign of a worthy and generous spirit, whom honor amends. For honor is, or should be, the place of virtue and as in nature, things move violently to their place, and calmly in their place, so virtue in ambition is violent, in authority settled and calm. All rising to great place is by a winding star; and if there be factions, it is good to side a mans self, whilst he is in the rising, and to balance himself when he is placed. Use the memory of thy predecessor, fairly and tenderly; for if thou dost not, it is a debt will sure be paid when thou art gone. If thou have colleagues, respect them, and rather call them, when they look not for it, than exclude them, when they have reason to look to be called. Be not too sensible, or too remembering, of thy place in conversation, and private answers to suitors; but let it rather be said, When he sits in place, he is another man.

Thanks for the Insult free essay sample

Youll never be a successful lawyer. We will write a custom essay sample on Thanks for the Insult or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Even ifyou try, youll never make it. The words are still so fresh it seems asthough they were said yesterday. The shame and anger I felt still seeps throughmy veins and the voice shrieks through my ears like a broken record that wontstop. It isnt the voice of a peer, rival or someone I shouldnt respect. Itsthe voice of my eighth-grade history teacher Mrs. Smith*. That year, Idecided I really wanted to be a lawyer. I told everyone I had my heart set on it,and they encouraged me. Except for one person. In my last class of theyear, I started a conversation with Mrs. Smith. More people became involved and Ibroached the topic of becoming a lawyer. With only 30 seconds of the school yearleft, the words that changed my life rolled out of her mouth loud enough for theentire class to hear -Youll never be a successful lawyer. I didntknow what to say. I wasnt exactly student of the year, but I wasntstupid. I admit I was slightly talkative in her class, but I didnt think it wasenough for a teacher to insult me directly. Confused, I looked at her with myeyes full of tears and left the classroom as the bell rang. I havent talked toher since. I was so hurt at first, and extremely angry, too. All I couldthink about was getting her in trouble or telling everyone what a bad person shewas. Once I cooled down and gave it some thought, I realized it was the bestthing anyone had ever said to me. It was better than encouragement and kindwords; it was reality, something that had never occurred to me. It wasnt untilthat moment I realized becoming a lawyer was going to take a lot of hard work. IfI dont give everything 110% effort, Mrs. Smith might end up being right. In addition to the reality check, I was inspired to prove her wrong andprove to my-self that I was better than she had made me feel. Once I become thatsuccessful law-yer, I will find Mrs. Smith and face her like I had been tooscared to do at 13. Instead of yelling and bragging that I proved her wrong, allI will say is, Thank you, Mrs. Smith. * Name changed.

FBI Training Essay Example

FBI Training Essay Example FBI Training Review Essay Example FBI Training Review Essay Example The FBI represents the major home-base counter-terrorism agency with a long history, which is concentrated on legal activities that are protected by the First Amendment. The main purpose of the FBI is not based upon the criminal activity in home-base security investigations. Training and education are an integral part of career development of each FBI agent and policeman. Currently, the training method ideologies associated with how the FBI trains agents differs from and is in some cases similar to the quasi-militarism characteristic methodology, usually used in the typical police academy. How the FBI Trains Agents According to the guidance of the FBI training from March, 2012, the FBI training should be based upon such three main principles as adherence to the basic values of the FBI and conformation to constitutional principles; appropriate support with course materials, organization of training aimed at a targeted audience, and determination to provide message clarity; expertise education of trainers in the subject material (â€Å"The FBIs guiding principles: Touchstone document on training,† 2012). On the contrary, there are no certain standard guidelines or curriculum aimed at the direction and support of community policing by police organizations. However, due to the public disturb and hostility, police officers as well as te FBI agents should have various kinds of training and education (Yardley, 2013). According to the first principle, the FBI training has to emphasize protection of civil liberties and rights. Unlike the FBI, police agencies have their own standards, which are aimed at promotion of trust and cooperation among the public. Thus, the main idea of the police training method is the development of public communication (Yardley, 2013). Training of the FBI agents has to give accurate differentiation between representation and actions protected constitutionally and directed on achievement of social, political or other goals and forcible extremism that can be determined as the use, application of threat or use of violence or force. This distinction is based on the acknowledgment of the appropriate principle that is a simple association with the organizations, which shows that lawful (promotion) and illegal (violent extremism) purposes should not automatically lead to the definition that a corresponding individual promotes the implementation of the illegal purpose of the orga nization (â€Å"The FBIs guiding principles: Touchstone document on training,† 2012). The training of the FBI agents has to underline that any intelligence or investigative activity cannot be based only on the race, ethnic origin, nationality, or religious accessory. In particular, training has to concentrate on behavioral directories, which have a potential for the criminal or terrorist activity. However, the protest activity, religious expression, and maintenance of ideological or political convictions, which are protected by the constitution, should not be considered equal to terrorism or crime (â€Å"The FBIs guiding principles: Touchstone document on training,† 2012). However, the law enforcement officers’ training should be based upon interactive, experiential, and participatory activities. For example, the law enforcement training is based on problem-solving activities and stimulation exercises, which can develop and improve language and communication skills of the policemen (Yardley, 2013). The second principle claims that the FBI training has to serve the target audience in terms of the performance of duties within the zone of responsibility. In order for the training to be effective, it has to correspond to a relevant purpose, give knowledge, and create convenience for the further training. The training program has to be performed in a uniform format with corresponding training materials according to the advanced practice embodied in these leading principles (â€Å"The FBIs guiding principles: Touchstone document on training,† 2012). Unlike the FBI, law enforcement academies apply the ongoing communication training as the major element of the curriculum (Yardley, 2013). The third principle underlines that the real and future trainers have to be estimated regarding to their aptitude to follow the standards stated in the abovementioned document, their special knowledge of business, professionalism, and training methods. All printed materials have to be carefully analyzed by the specialized personnel having a proper level of corresponding subjects understanding. Authors and supervising personnel should turn to the assistance and consultancy of the FBI Academy personnel training in Quantico, the State of Virginia, which can be an effective source of the assistance and information, as well as monitoring during the development or revision of the program of training, especially concerning the correspondence of vocational training to certain purposes (â€Å"The FBIs guiding principles: Touchstone document on training,† 2012). Estimates of the supervision have to include the review of education levels of future trainers and their experience in a training subject. The corresponding training materials have to be requested from other FBI agencies or audience that was trained. The cultural background of the trainer and his or her experience in the law enforcement cannot replace the main knowledge and experience of training (â€Å"The FBIs guiding principles: Touchstone document on training,† 2012). Taking into account that fact that one of the main training ideas is communication with citizens, police trainers attend various courses, where they study the diversity in their communities and estimate certain case studies based upon reflections on the hate crimes. During these courses, police trainers improve their knowledge on how to communicate with the community and then provide this knowledge to the attendants on the position of a police officer at their local police academies. Moreover, unlike the FBI, police training departments use to practice staff exchange programs in order to improve the training capacity of their trainers (â€Å"ODIHR trains police trainers on preventing and responding to hate crimes,† 2013). The staff of the FBI has an access to various internal and external training and educational opportunities. All new employees take a basic course of orientation and receive a theoretical and practical training in the course of work. All special agents visit the new agent’s training class of the FBI in the FBI Academy in Quantico, the State of Virginia. All language analysts, intelligence analysts, surveillance specialists, and investigative specialists visit the Intelligence Career Service (ICS) of the FBI, which is the FBI training program. The FBI also has its own institute on training of the managerial personnel for future leaders in order to develop and improve their skills of the management and leadership. Besides, the FBI sponsors employees for the university and vocational training in programs, which are related to the FBI mission (â€Å"Education and training programs,† n.d.). As well as the FBI training curriculum, police academies use to check the basic knowledge of their applicants by means of online-based written exam providing the data on their math, writing, and reading. However, unlike the FBI, law enforcement academies also obtain the information on the applicants’ personality by means of these exams. Training of police officers is also held in a specialized educational establishment such as Law Enforcement Training Academy located in Tennessee. Nonetheless, the idea of a police officer training differs from the FBI training due to the fact that the characteristic training methodology used predominantly in the typical police academy is based upon the para-militarism. That means that paramilitary characteristics severely require the use of military terminology in order to create a warrior-like world-view among the officers. This methodology may lead to the creation of adherence to outmoded methods of training and operation, unlike the FBIs me thodology of encouraging the creativity (OConnor, 2010). The positions of the special agent at the FBI and the police officer represent a very responsible work. Both the special agent and policeman often appear in situations, which make immense demands to their physical opportunities. In these cases, the fitness condition of the FBI special agent or the police officer often is a decisive factor between the success and failure, and even life and death. Thus, all candidates for these positions must have an excellent physical condition. The indispensable condition of the candidate is an absence of disability, which can prevent in firearms application, raids or defensive tactics. All candidates for a position of the special agent have to be able to pass some tests to get the admission to the FBI Academy in Quantico (â€Å"FBI Special Agent physical requirements,† n.d.). In order to be convinced that special agents of the FBI are completely ready to carry out the duties as leaders in law enforcement agencies, applicants have to pass the standardized physical fitness test. Attendants on the position of the police officer are also requested to pass a physical agility test (OConnor, 2010). The test consists of four obligatory events, which are held in the following order: the maximum number of knee-bends per one minute, running on 300 meters (timed), the maximum quantity of press-ups without a temporary restriction, and running on one and a half miles (timed). The applicants who have successfully passed the official test are considered rather suitable for a safe and successful completion of physical trainings and classes in the defensive tactics as a part of training of new agents in the FBI Academy. Besides, all applicants have to pass the Farnsworth D-15 color vision test successfully; thus, they must have an excellent vision. The strict vision requir ements are based upon the fact that the FBI agents should operate the weapon without bad shots in extreme situations (â€Å"FBI Special Agent physical requirements,† n.d.). Last year, the Federal Bureau of Investigations made considerable changes to a pistol training mode of the agency. New protocols of the pistol training and also unified fire educational packages, which were used in each local office of the FBI, were changed in order to emphasize skills of shooting at a short range and the level of proficiency of the agents. These changes were adopted in order to train the agents better for life-threatening meetings with criminals during firefights in short distances (McCombie, 2013). Meantime, in 2008, all police departments all over the USA adopted the Police Firearms Training Survey, the aim of which was to collect and process the data on deadly force and handgun training practices and methods. In comparison to the FBI, the instructor development and stuffing in police academies remain at a rather low level. Some departments provide full-time instructors, the duty of which is handgun training. However, some departments provide instructors for which the handgun training activity is the collateral duty; thus, the required handgun trainings are relatively infrequently undertaken. Since the differentiation between the two concepts of â€Å"re-qualifying† and â€Å"training† of the officers has considerably grown, some departments decided to minimize their rote marksmanship testing resources use and, instead, concentrate on more beneficial practices and experiences. Unlike the FBI information exchange training principles, trainers of police departments often have no opportunity to access the administrative investigations results, which can be used as a motive force in the improvement of training programs (Morrison, n.d.). Unlike the FBI that is not disclosing the statistical data about the percentage of its agents, which were â€Å"feloniously† shot during the close firing, the Criminal Justice Information Services publishes the statistical data concerning police officers killed during short-distance firing with criminals. During the period of 2002-2011, a scaring number of local and state policemen was killed, and it consists of 500 officers. Thus, in order to prevent such staff loses, both law enforcements and FBIs boards decided to include the short-distance firing trainings into the general training course of their officers and agents (McCombie, 2013). However, unlike the typical police academies, the FBIs training schools made significant investments ailed at improvement of virtual simulation in the course of handgun training. In February 2012, for example, the system of Virtual Simulator Tactical Training was implemented into the course of the FBI agents training. This system is aimed at teaching the FBI agents to enter and clear accommodations in a proper way in order to detect potential suspects, timely achieve the ways of countering armed assaults, and determine the appropriateness of deadly force (McCombie, 2013). Indeed, the latest most effective innovation technology in the police training field was the adoption of the crime mapping process. Crime mapping is actually used as an efficient crime preventing tool and visual crimes trends determination in police practice. Thus, officers trained partially or fully in mechanics of crime mapping and valuable ideas of use of this technology at home departments. However, crime mapping principles are fully available only to detectives with the background in military intelligence analyzing. Before starting to deal with crime mapping, these detectives have to complete special free trainings (Schultz, 2007). According to the aforesaid information, the Federal Bureau of Investigation training curriculum is based upon the counter-terrorism idea. However, unlike the quasi-militarism training characteristic ideology that is predominantly used in the typical police academies, the FBIs ideology is offensive and aggressively corresponding to the Muslims. In 2012, the FBI was ordered to purge its counter-terrorism training materials because they were considered as informal in the actual political context by experts. Besides, FBIs training materials insubstantially claim that Muslim Brotherhood is a terrorist organization. Experts also believe that the anti-terrorism idea of FBIs training materials derogates Muslims from rights, because young men with the Middle Eastern appearance fit the terrorist profile (â€Å"Documents obtained by Judicial Watch Reveal FBI training curricula purged of material deemed â€Å"offensive† to Muslims,† 2013). In contrast to this, one more basic police training idea is that every person is suspected, but not every suspected person is a criminal (Yardley, 2013). In contradistinction to the FBI training idea, policing community, which is characterized by the para-militarism methodology, is aimed at creating the appearance of policing as a kind of warriors, who actually keep the USA for democracy. Nevertheless, many experts consider military thinking within police officers training as a methodology, which is incomparable to the modern necessity of free-acting ad free-thinking officers. The paramilitary training of law enforcement officers teaches them to deal efficiently with civilians and their operational areas. Moreover, the training methodology of police academies teaches officers to follow the Rules of Engagement, which dramatically limit the amount of force that can be applied at a certain place and time (Cowper, 2000). However, as it was mentioned, the FBI agents are allowed to apply their creativity and force in the unlimited amount, depending on the situations. Taking into account all the abovementioned information, one can say that the Federal Bureau of Investigation does not represent the kind of a national police force. Unlike police with its para-militarism training methodology, it represents a national security agency, which deals with various extremely serious security threats at the whole-nation level. Since the mission of the FBI is to secure the USA from the foreign intelligence and terrorism threats, enforce and uphold the U.S. Criminal laws, and provide criminal justice services to the agencies of all levels, the idea of the FBI agents training is based upon these principles. Besides, the FBI anti-terrorism training curriculum is aimed at the maximization of agents performance and minimization of injuries and deaths among them. Therefore, when strengthening its staff by means of trainings’ severe requirements, the FBI enhances the protection of the whole country.

A Fitness Center Where Every Body Benefits Marketing Essay

A Fitness Center Where Every Body Benefits Marketing Essay Entrepreneurship project that was assigned to us was to make a business plan of a new business venture. The report covers the core concepts that are involved in the making of and implementation of a new company’s business plan. Identifying the opportunity and taking the initiative towards something novel and different, a new venture concept that I have decided is a fitness center. This report contains about the company, identification of the target market, strategies to penetrate in the target market segmenting it to different locations, the industry analysis, marketing plan and positioning of the company, effective pricing strategy, how to promote it to clients through different strategies of advertising and promotion, the operational plan for the early stages of the company and the financial factors that are major challenges for the company THE BUSINESS Our vision: To make BODYFIT a place where every body benefits. Mission statement: Your fitness is our priority. We strive to provide you a safe, healthy and secure fitness environment. where customers can achieve their fitness goals. Our professional, expert and qualified staff is committed to the highest level dedication that ensures the satisfaction of customers’ fitness with motivation and quality Opportunity (potential business): We are going to launch new company in Islamabad, Pakistan which is basically a fitness center/club. In Islamabad, there are already few companies that are providing such services like FIT n FLEX, METAFITNOSIS, and FITNESS FIRST, ULTIMATE GYM etc. so there is a room for a new fitness center to establish and capture the market and response. As we have recently seen this trend that people are becoming conscious day by day about their health and fitness and they want such a place where they can get fitness under proper guidance from professionals. So by setting up our fitness center we can cater the needs of our customers by providing unique services under one roof, and get our market share in health industry. MANAGEMENT STRUCTURE Board of Directors: initially the board of directors will be the inside investors who providing with the necessary funding and investment to the company. Law firm: Accounting firm:KPMG Consulting firm: The management team is very crucial for any business success. Our team consists of dedicated members who strive to achieve the maximum benefit for the organization and its customers. Of them MD will play vital role in management by using his expertise and knowledge in the smooth and efficient running of the organization. He would have to oversee and control all the major departments of the company. COMPANY STRUCTURE & INTELLECTUAL PROPERTY The company would be established under the legal structure of: Private LTD Company. And the brand name would be protected through registering the company name so that it cannot be copied. As per requirement patents and copyrights would also be applied for. The company will consist of the following departments and their duties would be as follows:- Management department As our vision and mission statement, management departments’ aim is to translate vision and mission in strategic manner to achieve the targets and goals. As this department is the backbone of any organization. The managing Director (MD) will control the structure of the organization.

Human Resources Management in Apple Company Essay

Human Resources Management in Apple Company - Essay Example Microsoft was the prominent competitor of Apple from tis beginning itself. In 1980’s and 1990’s Apple struggled to counter the competition faced from Microsoft. Microsoft pushed Apple yards behind with the introduction of their Window based operating system. However, Apple was able to bounce back at the beginning of twenty first century with the help of their innovative â€Å"i† series products such as iMac, iPhone, iPad, iPod, iTunes etc. Kim (2010) has pointed out that Apple Inc, is currently the second largest company in the world in market capitalization, second only to Exxon Mobil. Moreover it is believed to be the most valuable technological company in the world at present, again pushing Microsoft far behind (Kim, 2010). (Warren, 2010) Even though Apple succeeded in achieving top spots in international market, many people believe that their organizational culture and human resource management needs drastic changes to maintain their top spot in the market. E ven though Apple employees are getting competitive salaries, increased workload, lack of work-life balancing, lack of motivation, prejudices and biases in deciding promotions etc are some of the major complaints of the employees. Moreover, Apple’s success and failures revolve around the charismatic leadership of Steve Jobs. This paper critically analyses Apple’s human resource management policies at the individual level, group level and organizational level. Individual Level Work Motivation The topic of employee motivation in Apple Company is a controversial one. On one side, Apple is able to motivate the employees and on the other side some of its HR strategies are demotivating the employees. It is a fact that Apple provides ample opportunities to the fresh employees to grow under the wings of experienced employees (Qumer, 2009, p.3). The above strategy is a big blessing for the fresh employees to take advantages of the immense experience and talents of the experience d ones. The above work culture helps Apple to blend fresh and the experienced hands in a judicious manner so that neither the employees nor the organization faces any problems in completing their works. Fresh employees may bring new ideas to the organization which will be critically analyzed with the help of experienced ones. Thus the fresh people will get immense support from the experienced hands in shaping their ideas and concepts useful to the company. The compensation and benefits offered to employees of Apple are very competitive and it includes product discounts, vacation time, healthcare, training courses, casual dress codes on jobs etc. In 1995, Apple created the Apple Fellows Program in order to recognize its best employees who had made extraordinary contributions to the company. Funny, brilliant, relaxed co-workers and modern spacious beautiful offices filled with comfortable equipments etc are some of the major benefits of working in Apple Company. Apple workforce includ es diverse employees from different countries which enable them to utilize the expertise from different regions. It provides equal opportunities to its diverse employees irrespective of their ethnic background (Qumer, 2009, p.3-9). In short, Apple is keen in recognizing outstanding performances with rewards which is definitely a motivating factor for the employees. At the same time there many complaints also about some of the controversial HR policies of Apple. Employees often forced to work overtime and thereby they are facing troubles in achieving proper work-life balancing. Moreover Apple provides no information about the new products which are going to be developed in the company. The above policy demotivated the employees since no organization can capture the employee

Proposal Essay Example | Topics and Well Written Essays - 1000 words - 7

Proposal - Essay Example Generating revenues will require the integration of the various departments, to push our brand to the market, transforming the company into a successful business entity. After analyzing the market structure of the company, understanding its clients and manufacturers, this proposal seeks to transform the weaknesses into strengths, by analyzing the opportunities available. It is important to understand that although the company has successfully managed to win in the current market, there is no guarantee of competitor threats. As such, this proposal seeks to capture the current market, gaining total control as well as diversifying into new markets. The company has a strong presence in its current market, evidenced by the high sales turnover. Having concentrated in the current market for a considerable amount of time, John and Johnson Company has successfully managed to win the largest market share. Quality satisfies customers even more, as with quality, a customer gets the value for their money. To satisfy customers, it is important to provide them with high quality products and services, which meet their needs and interests. Therefore, the company, by collaborating with manufacturers, has provided them with the customer’s views on the desired quality of goods. As a marketing organization, the company has direct contact with its customers, and thus conducts research on the reception of different products, as well as collecting their views and sentiments regarding a particular product. The company then compiles this in form of a report, then advices its manufacturers accordingly. Subsequently, the manufactures have responded to these views by adding features to the products, thus winning more customers. The company exhibits strong business ethics whenever conducting its business. While collaborating with the manufacturers, John and Johnson ensure that there is a strong client-customer relationship. It feeds

A streetcar named desire Essay Example for Free

A streetcar named desire Essay The story of A Streetcar Named Desire focuses around the life of a woman used to having lots of money, maids and slaves. The story is about her moving to the poorer, friendly, less sophisticated, multiracial city of New Orleans to live with her worse off sister and brother in law in their small, messy apartment. Blanche, the woman, used to be a wealthy landowner but gradually lost it all as time went on. She was sacked from her teaching job because she was on the early stages of a nervous breakdown and lost her home, Belle Reve, which is why she temporarily moved in with her sister. Stella is Blanches sister. She used to live with Blanche when she was younger but has moved to New Orleans and become used to life there with her husband and friends. She lives in a small apartment block called Elysian Fields. She is pregnant when Blanche moves in. Stanley is Stellas husband. His family are polish but he says he is 100% American. He is quite rough and violent but he loves his wife. He also loves bowling and gambling but he dislikes Blanche simply because she owns more expensive property than Stella does. Stanley sizes up a womans personality just by looking at her. His first impressions of Blanche are not too bad but as the play progresses and he learns more about her past his impressions get worse. Blanche and Stanley want to destroy each other from the start. Their personalities clash too much for them to get along. Blanche describes Stanley to Stella: He acts like an animal, has an animals habits! Eats like one, moves like one, talks like one! Theres even something sub-human something not quite to the stage of humanity yet! Blanche is a very delicate, wealthy looking woman. She is quite good looking but tries to avoid light as it brings out every wrinkle in her face and shows off her real age. She pretends to be young, although she is about five years older than Stella. She tells lies to people who dont know her because that is how she thinks things should be. Stella and Stanley came to be together with Blanche because Blanche was sacked from her teaching job for having an affair with a seventeen year old student and lost her plantation, Belle Reve, due to lack of money. She went to stay with Stella and Stanley because she needed somewhere to live where she can have someone to look after her. At first, Blanche acts quite nervously around Stanley although before long she starts to flirt with him. Stanley doesnt like Blanche too much at first but is friendly towards her because Stella tells him to be. However, after a while Stanley gets angry with Blanche because of her expensive property and long baths in the mornings. He is often shouting at her and even goes as far as raping her nearer the end of the play. Blanche is disgusted with Stanleys behaviour and starts to think of him as an animal. Stanley finds out that Blanche has lost Belle Reve. He also notices Blanches collection of fine clothing and jewellery of which he exclaims: Open your eyes to this stuff! You think she got them out of teachers pay? This makes me think that Stanley believes that Blanche got the money for her clothes and jewellery from Belle Reve. It is at this point when Stanley takes control of the relationship between the three and brings up the Napoleonic Code: In the state of Louisiana we have the Napoleonic Code according to which what belongs to the wife belongs to the husband and vice versa. Stanley becomes angry when he doesnt receive any money from the loss of Belle Reve. Stanley uses Stella as an attempt to get Blanche to leave. Stanley knows that if he cant persuade Blanche to leave then Stella can. He is constantly trying to find th dope on Blanche. Simultaneously, Blanche tries to convince Stella to leave Stanley: Dont dont hang back with the brutes (referring to Stanley)! Also, Stanley refrains from Stellas wishes and decides to give Blanche a hint. For her birthday he gives her a one way ticket back to Laurel, the city in which Belle Reve was based, showing heartlessness and selfishness. This destroys Blanche. Throughout the play, Blanche taunts Stanley as a Polack: You healthy Polack, without a nerve in your body, of course you dont know what anxiety feels like! To which Stanley replies angrily: I am not a Polack. People from Poland are Poles, not Polacks. But what I am is a one hundred per cent American, born and raised in the greatest country on earth and proud as hell of it, so dont ever call me a Polack. Stanley complains about Blanches constant bathing. He mimics her; washing out some things, soaking in a hot tub. Stanleys friend, Mitch becomes a victim of the relationship when he falls for Blanche. Blanche lies to him about her age and background. Just as Blanche believes that she shall get married to Mitch, Stanley destroys the relationship by revealing the truth behind the lies which were told to Mitch. Stanley defends Mitch from Blanche and although the relationship between the two had finished, Mitch still became angry at Stanley and went as far as threatening to kill him when Stanley had her taken away by a doctor and his matron. Whilst Stella is giving birth to her child Stanley goes back to Elysian Fields drunk. When he gets back to the apartment he meets Blanche, wondering, dreamily about the rich life. In his drunken state he tries to seduce Blanche but when she is having none of it he rapes her. This is a major point in the story because it symbolises the strength of Stanley, the fragility of Blanche and how much more power he has over her. Stanley had gradually destroyed Blanche from the moment he found out about Belle Reve and, at the end of the story, he managed to get her to leave by using her own weaknesses against her. Therefore, Stanley triumphed over Blanche.

Making School Uniforms Mandatory :: essays research papers

Intro I am a student that has attended 3 schools and has always worn a school uniform, a mate has never experienced any issues with school uniforms, and have noticed a few issues that can be prevented from the use of a uniform. Uniforms, not only had they been proven to be helpful at school, but they are also helpful at home. Base Parents spend a couple hundred dollars per year on clothing just to make their children meet the latest fashion. An average shop favoured by many teenagers, such as International, sells a piece of clothing for around $40 each! Parents can really find this money useful while paying bills. Uniforms are cheap, after a mate when his primary, his parents had a lot of excess money to spend because of uniform! A typical gang trait is to have a gang name, gang color, and other characteristics, that make them diverse this makes parent spend money on clothes that children don?t need. There is a possibility of violence due to an article of clothing. If a student is dressed up similar to a member of a gang, another student who does not like that gang might plan to attack that person. In this case uniforms can protect the safety of another. Many people believe if you compare a uniform school with a non-uniform school, you?ll see that violence is much popular in the non-uniform school. As said above clothing can be quite expensive, how would one feel if their garment has been misplaced or stolen? A lot of students love to brag about their shoes, especially sport shoes, when they first buy it. Famous Sport shoes are worth $120 on average, and not everybody in the school is Happy. Envy takes place when a student replaces their new shoe, with an old one for a gym class. The other student returns to the changing room, and finds out that his new sport shoes have disappeared. The shoe that had cost a lot of money, and now it?s gone! This would have never happened if the sc hool the student goes to makes a uniform compulsory. Instead of bring a students fancy shoes that student would have brought his leather shoes, that matches the school uniform. Uniform decreases the amount of theft on school property. Uniforms make it harder for strangers to sneak in the school, because for sure they?ll be the center of everyone?

Eureka Forbes Case

EUREKA FORBES (The Direct Marketing Pioneer) The case examines the strategies adopted (over the years) by leading consumer appliances company Eureka Forbes in India. The case explores how the company built up the vacuum cleaner and water/air purifier markets in India from scratch through its direct marketing efforts. The various initiatives to ensure good customer service and enhance customer satisfaction are examined in detail. The case also discusses the company's attempt to enter the bottled water business, its decision to increase the thrust on the retail business, and the problems between its owners, Forbes Gokak Ltd. and Electrolux. Discussion Questions ANS1:- The different marketing strategies adopted by Eureka Forbes to popularize vacuum cleaners and water purifiers in the Indian market are as follows: * Followed tried ; tested direct selling route. Direct Marketing is a method which helps to create a direct connection with the potential consumer to obtain an immediate response and cultivate lasting consumer relationship. * Eurochamp ‘the friendly man from Eureka Forbes’. * Advertising campaigns featuring actors from Hindi TV serials. * Customer care network including CRC ; 4000 sales personnel for after sales services. * Annual Maintenance Contract Operation Red Zone * Mobile service van facility * Water labs * Euroclean home contest * Gift a Smile scheme * Exchange offer at a discounted price for water purifier * Service call back within 48 hours with the help of pagers. * 24 hour – 365 days virtual call center. * B2E strategy. * Online model to interact with the customers over the intern et. * Ad campaign featuring maidservant using the vacuum cleaner. However Direct Marketing Consumer cannot touch and feel the products before buying. The scope of expansion is limited in this kind of marketing. It has higher per person cost than other form of advertising. There is great scope for misleading and deceiving customers by dishonest businessmen. It may cause irritation to the consumer through unwanted mail and spam. ANS2:- The main reason behind decision to increase the share of dealer sales in its revenues is to focus more on the retailing business by making it products available in retail outlets through its dealer network. Company also wants to create push demand through these dealer networks. No, I don’t think company can hamper its direct marketing expertise by introducing bottled water . It was a move only to strengthen the core products by capitalizing on their brand image. The company wanted to position itself as one- stop shop for products related to providing pure water. On the other hand reach of direct dales was limited to only the top end of the market. ANS3:- EF tried to change the advertising strategy for its vacuum cleaners in late 1999 to increase the growth of VC market which was stagnant due to lack of product usage at homes and to establish the fact that VCs were easy to use and that even maidservants could be trusted with the product. Following environmental initiatives were taken by EF to boost its image of environment- friendly and hygiene – oriented company. Establishment of Eureka Forbes Institute of Environment. * Daily measurement of air pollution in 8 metro cities in association with NDTV ; Star News. * Free pollution control camps in 10 metro cities on World Environment Day in association with National Geographic ; the UNICEF. ANS4:- Yes EF will be able to hold on to its leadership status after the departure of Electrolux be cause Swedish partner never had management control of the company and its involvement was more related to technical inputs. Technology was not a big issue for EF because it keeps changing very frequently and its not a competitive advantage anymore. None of players in the market had been able to break EF’s hold on the VC ; WP market because of its * Unique direct selling approach. * Innovative marketing strategies * Ability to maintain a good relation with their consumers. * Dedicated customer care network for post sales services. * The hard work of all Euro champs. * Creation of push ; pull demand. * Environmental activities. * 24 hour 365 day virtual call center. * Free demonstration of product at customer’s place. —————————————————————————————

Corporate Social Responsibility in Nigeria’s Telecommunication

TITLE PAGE CORPORATE SOCIAL RESPONSIBILITY IN NIGERIA’S TELECOMMUNICATION SECTOR A CASE STUDY OF GLOBACOM NIGERIA LIMITED ENUGU ZONE BY EZEIGWE, GRACE CHINYERE BA/2007/163 A PROJECT REPORT SUBMITTED TO THE DEPARTMENT OF BUSINESS ADMINSTRATION, CARITAS UNIVERSITY, AMORJI- NIKE, ENUGU, ENUGU STATE. IN PARTTIAL FULFILMENT OF THE REQUIREMENTS FOR THE AWARD OF BACHELOR OF SCIENCE (B. Sc. ) DEGREE IN BUSINESS ADMINISTRATION. AUGUST, 2010. CERTIFICATION This is to certify that this project written by Ezeigwe G. Chinyere With Reg/No.BA/2007/163, has been duly supervised, approved and found adequate in scope and content for the award of Bachelor of Science Degree in Business Administration, in the Faculty of Management and Social Sciences, Department of Business Administration, Caritas University, Amorji Nike, Enugu, Enugu State. _______________________________________ Mr. Innocent UbawikeProf. Godwin Nwanguma Project Supervisor Head of Department, Business Administration Department __ ______________ _______________________ DateDateDEDICATION I dedicate this project work to God Almighty for His infinite mercy all through my studies and also, for the wisdom and inspirations towards the successful completion of this work. ACKNOWLEDGEMENT All thanks and Praise be to All Mighty God, for His guidance, protection, mercy and love towards me. I thank Him for the wisdom, knowledge and inspiration throughout the period of my academic years. To my beloved parents, Mr. and Mrs, J. O. Ezeigwe, I lack words to express my feelings. Thanks for your love, prayers, and financial support.You are the best parents anyone can ever ask God for. I love you. To Emmanuel and Paul, you are the best choice of brothers. Big thanks go to my supervisor, Mr. Innocent Ubawike. May God bless you for your kindness, patience and good supervision. I also use this opportunity to say a big thank you to my Head of Department, Prof. G. Nwanguma. Thank you for filling my brain with a lot of good stuffs an d I will miss your lectures. Also to Mr. Walter Ani, Mr. Agbo Melletus, Mr. Kenneth Eziedo. Thank you all for imparting knowledge in me.I promise you, by the Grace of God, it will not be a waste. Rebecca, Damilola, Kemi, Thecla Thanks. Roseline Adeloma, John Akaeme, Ebere Ugwuja, Lorreta, Nneka, you are the best choice of course mates one can ever wish for. George Henri Jonas, God bless you. To Ifezue Chukwunnamdi, thanks for everything. God bless you all. ABSTRACT The topic of the research is Corporate Social Responsibility in Nigeria’s Telecommunication Sector (A case study of Globacom Nigeria Limited, Enugu). The researcher used survey design in the study.The population of the study was one hundred and twenty; comprising of both staff and customers of Globacom . The sample size was ninety two and it was determined using the yaro Yamane formula. The research used both the primary and secondary sources of data in the course of study. The primary data were collected through t he instrument of questionnaire, interviews and observation. The secondary data were collected from text books, journals, magazines, newspaper and libraries. The research finding of the project work revealed that social responsibility programmes are necessary . he findings also unveiled that Globacom Nigeria, a telecommunication firm carries out its social responsibility programme in its host community. The researcher recommended that the company should increase and expand its social responsibility programmes. Corporate social responsibility is therefore something that a company should try and get right in implementing. It is something that business today should wholeheartedly be committed to. The danger of ignoring social responsibility is too dangerous. . TABLE OF CONTENTS.Title page i Certification ii Dedication iii Acknowledgement iv Abstract v Table of content vi CHAPTER ONE: INTRODUCTION . Background of Study 2. Statement of the Problem 3. Purpose of the Study 4. Research Q uestions / Hypothesis 5. Significance of study 6. Limitation of study 7. Scope of study 8. Definition of special terms CHAPTER TWO: REVIEW OF RELATED LITERATURE 2. 1Theoretical Framework 2. 2Historical Background 2. 3 Current Literature on theories postulated CHAPTER THREE: RESEARCH DESIGN AND METHODOLOGY 1. Research Design 2. Sources of Data 1. Primary Sources of Data 2. Secondary Sources of Data 3. Population of study 4. Sample Design and Determination of Sample Size . Methods of Data Collection 1. Questionnaire Design, Distribution and Collection of Responds 2. Secondary Method of Data Collection 3. 6Methods of Data Presentation and Analysis CHAPTER FOUR: DATA PRESENTATION AND ANALYSIS 1. Data Presentation 2. Presentation According to Key Research Question 2. Analysis Based on Research Hypothesis CHAPTER FIVE: SUMMARY OF FINDINGS, RECOMMENDATION AND CONCLUSION 5. Summary of Findings 5. 1. Conclusion 5. 2. Recommendation. References Bibliography Appendix CHAPTER ONE 1. 1INTRODUCTI ON: BACKGROUND OF THE STUDYCorporate Social Responsibility an essentially American phenomenon has over the years become a major concern in Western Europe and in other countries of the world following the western model of development. According to Drucker, (1986:66). The genesis of the debate on the concept of corporate social responsibility has been traced to the wave of crisis in social values that engulfed America in the post World War II period and most especially in the sixties. The Chief Executive of General Motors who observed the changing trend could not help observing: I am concerned about a society that has demonstrably lost confidence in its institutions – in the government, in the press, in the church, in the military, as well as in business†. Business to America has had a most unique history. Its development growth and impact on social life in America since the civil war II is almost common knowledge. What may not be common knowledge, however, is the fact th at business which has hitherto shaped and controlled the lives of millions of Americans some two hundred years ago is today being threatened by a wave of protests from various publics it uses to serve.The crisis of confidence in the social role of business as made explicit in debates on corporate social responsibility points to the fact that America sees big business as a big powerful machine gone out of control. And efforts to control and at least re-orientate its directions form the core of the argument of all who urge business to change with the times. In other words, to deemphasize its so much vaunted profit maximization dogma and pay attention to the human lives and environment which it is subtly, ruthlessly and almost surely grinding out of existence.As one of the protagonists has viewed the concept of corporate social responsibility it is a crude blend of long-run profit-making and altruism, a doctrine which fuses social values with profit maximization goals. In the early yea rs of the American Republic and especially in the post civil war reconstruction era, business in America played an almost indispensable role as a powerful social tool for harnessing resources and ensuring material progress. Ducker (1986:66).But as the years rolled on and business began to concentrate and centralize capital, its role in the economy became expansive and pervasive. At the height of prosperity, the captains of industry were heralded as heroes of the society. The later years of the post World War II era harbored a different story. The boom period following the end of World War II soon gave way to a periodic wave of depressions and crisis that was to rock every foundations of society on which business existed.The frustrating economic situation characterized by inflation, unemployment, failing profit, declining investment, pollution of the external environment etc. , pushed Americans to re-examine almost every old values and the assumptions behind them. According to Drucke r, (1986:96) the debate on corporate social responsibility did not only take place in the United State of America. The noise of the debate filtered through to other countries that shares similar business cultures with America most especially the Western European countries.While the western European nations have responded positively to the debate, accepted and even implemented some of its own far reaching conclusions it is pertinent to know if the discussions and conclusion so far reached have had an impact on the countries periphery. One of the objectives of this study is to investigate to what extent the current debate on corporate social responsibility and its conclusion has trickled down to the periphery of Nigeria in particular and how it is applied here by firms who have embarked on such projects in Nigeria.It is believed by the researcher that although the present level of industrialization does not entitled us to discuss the issue on the same platform with the industrialized western economies; the fact that they are imitating their path to industrialization should imply that we should study their experience closely to avoid mistakes. It is arguable also that foreign corporate bodies operating in host countries especially in the Third World countries are most likely to pay lip service to such principles as corporate social responsibility which are most likely to be of benefit to their host countries.Also local or indigenous organizations can neglect this principle of corporate social responsibility to their host communities. These days, social responsibility of business is on what should or might be done to tackle and solve problems of society. The emphasis is on what contribution they can make to such social problems as protected and restoration of physical environment, racial discrimination or social discrimination. In striving to satisfy its corporate goals and achieve its objectives the organization cannot operate in isolation from its environment. . The performance of corporate social responsibility is not undertaking to boost profit at the short-run but to meet some social needs, aspirations, and profit at the long-run. Organizations who hold this view of corporate social responsibility believes that once it does what is expected of it by law and its host community the organization is socially responsible. Owing to the vastness of this topic – corporate social responsibility we shall have to restrict our investigation to manageable proportions by focusing attention on telecommunication sector Nigeria, using Globacom Nigeria Limited.The telecommunication industry is one of the fastest growing sectors in Nigeria. There are so many telecommunication companies owned by foreign and local corporate bodies in Nigeria. These telecommunication industries have covered a large area in Nigeria from urban to rural areas in the country. As a result of this, the researcher has selected one out of the many telecommunication companies t o take a look at its corporate social responsibility project.The researcher has decided to pick on Globacom Nigeria Limited, Enugu Zone, and has decided to look into its corporate social responsibility activities, to see how the company has gone in performing its social responsibility in host community. 1. 2STATEMENT OF PROBLEM: In recent years there have been series of arguments, debates and controversies among businessmen, academics, government officials and the society in general on what should be the principle objectives or business enterprises. Over the years, managers have neglected the problems created by corporate firms to their host communities.These problems possess a lot of threat and sometimes make life difficult for these communities. The privilege giving to organization to operate in the society stems from the act that society believes that there is a mutual interdependency existing between them, that is, the organization and the society. The relationship between organ izations and their host community has become increasingly important. The decision made in an organization may influence community prosperity and also national and even internationally economic activity might be affected.An example of these problems is the on-going crisis in the Niger Delta region which has led to the destruction of lives and properties. There are accusations from the youths in these areas that companies misdirect their efforts and resources that they should have used to develop the community to bribe opinion leaders in order to overlook their responsibilities to the community, and these have caused a lot of acrimonies between the two parties, community and the firm. These same problems can also be identified in other arrears and in other communities across the country where large companies are located.This prompted the researcher with deep sense of burden to these communities to unraveled the need for these large firms to see the need in helping the society solve so me of its problems, most especially those they help to create, and involve in philanthropic donations to the needs of these communities and provide the community with some social amenities. Despite the roles played by organizations carrying out corporate social responsibility and the growing importance of social responsibility, the following issues have not been fully addressed: i. Why should organizations be socially responsible to their environment? ii.What benefits do organizations get from performing its corporate social responsibility? iii. Why is social responsibility considered as a waste drain of business resources? iv. Are organizations in Nigeria socially responsible? In view of the above, the researcher has taken up the issue of social responsibility in the telecommunication sector in Nigeria and used Globacom Nigeria as a case study to examine the extent of the company’s involvement in corporate social responsibility. 1. 3PURPOSE OF STUDY: For organizations to suc cessfully survive in business, it must recognize the importance of social responsibility to the society.The broad objective of the study is to – i. Examine the argument for and against corporate social responsibility. ii. Whether Globacom Nigeria Limited has been involved in social responsibility activities, and if so, to what extent have they been involved in their corporate social responsibility to their environment? iii. To examine whether the immediate environments are taking into cognizance during planning and implementation of social responsibility, iv. To know the factors that motivates the adoption of corporate social responsibility. 1. RESEARCH QUESTIONS/HYPOTHESIS: In pursuit of the objective of identifying the effectiveness and workability of corporate social responsibility the following hypothesis have been formulated, which intend to test in the course of this study: Ho: The organization involvement in social responsibility does not have an effect on the company and its host community. Ha: The organizations in social responsibility activities have an effect on the company and its host community. Ho: Globacom corporate social responsibility programme does not enhance organization-societal relationship.Ha: Globacom corporate social responsibility programme enhances organization-societal relationship. We also intend to answer the following research questions to collaborate with the above hypothesis. 1. Why is social responsibility necessary in an organization? 2. To what extent does an organization involvement in social responsibility have an effect on the company and its host community? 3. What factors motivates the company in carrying out social responsibility activities? 4. Who do you think are the beneficiaries of the company social responsibility activities? 1. 5SIGNIFICANCE OF THE STUDY:The study of social responsibility of a business organization is hoped to be of benefits not only to student’s businessmen, government, customers, community, stockholders, academics, but the whole society. The study also hopes to highlight the problem associated with social responsibility and to make use of the analysis to improve the working situations thereby minimizing the problems social responsibility conflict in that organization and its environment as well. Finally, the study will inform all at large, the need for corporate social responsibility not only to the firm, but to the society at large. . 6 SCOPE AND LIMITATION OF THE STUDY: This research work focuses on the telecommunication industry in Nigeria, but with particular reference to Globacom Nigeria, Enugu sector. This research was faced with a lot of problems and limitations. The major problem acting as a limitation was a problem of Nigerians attitude to the supply of data to a researcher due to fear. Secondly, because of financial constraints, the scope and dimension of this study could not be extended beyond this limit. 1. 7DEFINITION OF SPECIAL TERM 1:(Globaco m): Global communication.It is a name of a telecommunication firm in Nigeria. Global communication limited is the case study for this research work. 2: (Glo): A short name for Globacom. 3: (CSR): Corporate social responsibility. 4: (BSc): Bachelor of Science. 5: (NCE): National Certificate in Education. 6: (OND): National Diploma. 7 🙠 HND): Higher National Diploma. 8: (MBA): Master in Business Administration. 9: (SSCE): Senior School Certificate Examination. 10: (FSLC): First School Leaving Certificate. REFERENCES Drucker, P. (1968). Management Task, Responsibility and Practice.London ; Pan Books Limited. Drucker,P. (1981). The New Meaning of Social Responsibility. California Management Journal Review, vol. 6(2):p 58-62. CHAPTER TWO 2. 1THEORETICAL FRAMEWORK THE CONCEPT OF ENVIRONMENT: No business enterprise exists and operates in a vacuum. Business operates in a dynamic environment. The growth and survival of a business is dependent on the environment and other factors. A b etter understanding of the environment and how it works will help in the understanding of the social responsibility of business.According to Edgar (1982:61) business organization is a system, and a system can be defined as a set of interdependent parts which come together to make up the whole business. Each of these components or parts contributes and in return receives something from the whole which in turn is interdependent on the environment. A system may be closed or open. A system is said to be closed when it does not receive inputs from outside, that is its external environment nor does it contribute output to the external environment. A system can be said to be an open system when it exchanges inputs and outputs with its environment.It gives output to the environment and in return receives inputs from the environment. The case study which is Globacom Nigeria is an example of an open system as it receives inputs and gives outputs to the environment. Environment can be defined as surroundings, especially the materials and other influences which affect the growth, development and existence of a living being or a business organization. Enudu (1999: 98), citing Onuoha (1991:121) defined an environment as a set of conditions and forces which surround and have direct or indirect influence on the organization.Generally speaking, environmental variables that affect business organizations may be classified into internal and external environmental variables. An organization’s survival is dependent upon a series of exchange and the continual interaction with the environment gives rise to a number of broader responsibilities to society in general. To understand the business organizational environments, we must borrow some concepts from Systems Theory. One of the basic assumptions of systems theory is that business organizations are neither self-Sufficient nor self-constrained.Rather, they exchange resources with and care dependent on the external. Thus, busin ess organizations take inputs such as raw materials, money, labour and energy from the external environment, transform them into products or services and then send them back as outputs to the external environment. Koontz et al (1980:89) maintained that the relationship between a business organization and its environment can be examined in three main ways:- First, a business organization can be viewed as importing various kinds of inputs such as man, materials, money and machine.These inputs are then transformed to produce outputs such as products and services,Secondly, in the study of the relationships between business organization and its environment is to focus on those publics which the business organization must service. These publics are, Employees, consumers, suppliers, stakeholders, government and the community where the business organization is located. A third approach is to view the business organization as operating in an external environment of opportunities and constrai nts which some authorities classified as economic, political, legal, technology etc.Thus, all managers whether they operate in a small or medium or large business organization, take into consideration the elements and force of their external environment. It is necessary for us to discuss the various environment of a business. ELEMENTS OF DIRECT AND INDIRECT ACTION ENVIRONMENT OF AN ORGANIZATION: Fig. 4. [pic] Sources: Onuoha: Management (1999:121) ELEMENTS OF DIRECT ACTION ENVIRONMENT. Direct-action elements are elements of the environment that directly influence a business organization’s activities. Some people prefer to refer to â€Å"direct-action† as the task environment.The direct-action environment is made up of stakeholder. The stakeholders fall into two categories: External and Internal stakeholders. Stakeholders are defined as individual or groups that are directly or indirectly affected by business organization’s pursuit of its objectives. INTERNAL STA KEHOLDERS: These are groups or individuals such as employees, shareholders that are not strictly part of a business organization’s environment but for whom an individual manager remains responsible. They are a part of the environment for which an individual manager is responsible.EMPLOYEES: The employees of a business organization render services. They also involve in the production of goods or services which the business organization sell. Therefore, managers must always seek to get the right caliber of workers in the workforce, SHAREHOLDERS: The shareholders are primarily interested in the return on investment but in recent time, managers and shareholders have become interested in how a business is run. The governing structure of a large company allows shareholders to influence a company by exercising their voting rights. MANAGEMENT:The management of an organization is responsible for the smooth running of the organization while they deal with multiple shareholders and bala ncing conflicting claims. EXTERNAL STAKEHOLDERS: CUSTOMERS: Consumers are those people and organizations that buy the organization’s products and services. They therefore, exchange resources, usually in form of money. Their patronage or lack of it determines whether a business organization’s operations will be successful or not. Customers and market situation determines selling tactics that should be employed by the organization in marketing the organization’s products or services.Usually, a marketing manager analyses the potential customers and market conditions and direct a marketing company based on that analysis. Globacom managers understands this, that is why they make sure that their product quality is unbeatable and prices less so that competitors will not have an hedge over them in the market. They also make sure that they have their products readily available for distributors at all time, and this they do by having depots all over the nation. SUPPLIERS: Suppliers are those people and organizations that provide the materials, equipment and spare parts with which business organizations operate.Every organization buys inputs – raw materials, services, energy, equipment and labour – from the environment and uses them to produce output. What the organization brings in from the environment and what it does with the price of its final products. Organizations are therefore dependent upon suppliers of materials and labour and will try to take advantage of competition among suppliers to obtain lower prices, better quality work and faster deliveries. GOVERNMENT: In Nigeria, the relationship between government and business organizations has been that of restrictive control in nature.Government had acted as a protector of business through maintaining domestic peace and security. Government has shown interest in the private sector of the economy and this they do by regulating the activities of all productive organizations to publi c interest and reinforcing laws and establishing agencies or regulatory bodies to ensure that these laws are adhered to. Like consumers and environment advocates, are social critics who use the political process to further a position on particular issues. Managers have to study and defect groups formed to oppose the company on any issue.Special interest groups can use the media to gain attention; therefore managers must take both present and future special interest groups into account when setting organization strategy. MEDIA: The economy and business activity have always been covered by the media, since these topics affect so many people. There is an increase reports of business activities in the media, therefore, managers who regularly deals with the media should often seek for professional coaching to improve their ability to present information and opinions clearly and effectively. LABOUR UNIONS:Labour Unions seek to improve the quality of work-life of members of another by givi ng workers more control over what they do and how they do it. Managers through collective bargaining try to negotiate wages, working conditions, hours, etc. They have improved workers sense of responsibility and participation. FINANCIAL INSTITUTIONS: Business organizations depend on a variety of financial institutions, including commercial banks, investment banks and insurance companies to supply funds for maintaining and expanding their activities. Both old and new or well established business may rely on short-term loans to build new facilities.Managers have to establish and maintain a working relationship with these institutions. COMPETITORS: A firm must always seek to increase its market share by gaining additional customers or it must beat its competitors in entering and exploiting and expanding market. These it must do by defining its marketing strategy. ELEMENTS OF INDIRECT-ACTION ENVIRONMENT: These are elements of the external environment that affect the climate in which a b usiness organization’s activities take place, but do not affect the business organization directly Stoner et al (1996:63).Some people refer to indirect-action as the â€Å"General environment†. The following are factors that influence business organization in an indirect-action environment:- ECONOMIC VARIABLES: These are factors, such as inflations, recessions, price stability, tax, etc, that affects business. These are general economic conditions and trends that may be factors in an organization. Other important economic variables are capital, economic stability and government fiscal policies. In addition to the above economic controls, Farmer and Richman (1965:56), identified three other economic variables, one of them they referred to as factor endowment†, which is the extent to which a country has available natural resources, adequate and useful labour, and capital which can be employed for efficient production. Another one is the size of market and the third major pervasive economic constraint is the extent to which social overhead capital is available. SOCIAL VARIABLES: These are factors such as demographics, lifestyles and social values that may influence and organization from its external environment. POLITICAL VARIABLES: These are factors that may influence an organization’s activities as a result of political process or climate.The political process involves competition between different interest groups, each seeking to advance its own values and goals. Political legal variable also refer to political and legal environment which relate primarily to compel of laws, regulations and government agencies and their actions which affects all kinds of enterprises. TECHNOLOGICAL VARIABLES: One of the most pervasive factors in the environment is technology. The term ‘Technology’ refers to the sum total of knowledge we have of ways to do things, which affects an organization’s activities. APPROACHES TO SOCIAL RESPO NSIBILITY.By approaches to social responsibility, we mean the perception or view of people about the concept. While it is no longer new that social responsibility of business is necessary, there is still no consensus on what actually constitutes social responsibility. The various perceptions of social responsibility are: i. Social obligation ii. Social Reactions iii. Social Responsiveness. SOCIAL OBLIGATION: Those who hold this view of social responsibility believes that once the organization does what is expected of it by the law, that it is socially responsible. They believe that the major role of business in the society is to make profit.Once this objective is achieved within the ambit of the law, the business is socially responsible. Their target therefor4e is to meet government standards and not to exceed it even if it would benefit society more. The proponents of social obligation believe that the first obligation of business is to return high profit to its shareholders for wh om it is primarily accountable. The also believe that the duty of executing social programmes is that of the government and not business. Organizations are socially responsible when they pay taxes to government to enable it embark on these programmes.Furthermore, the cost of social responsibility will ultimately be added to the cost of the goods and services offered by the companies, thereby leading to higher prices. This then means that it is the people who are paying for social service and not the company. SOCIAL REACTIONS: This view of social responsibility believes that business must be concerned about the social costs of its activities. It should exceed legal set targets in its attempt to responsible behavior. In doing this, it is helping to solve some of the societal problems arising from activities and even those that are traceable to it.Social reaction therefore according to Seithi (1976:66) means behavior in reaction to currently prevailing social norms, values and expectat ions to various groups in the society for it to be socially responsible. Consequently any business that does not react favorably to the demands of societal groups is not socially responsible even if it means its legal obligation to society. SOCIAL RESPONSIVENESS: Business is socially responsible if its actions are anticipatory and preventive instead of reactive and restorative Seithi, (1976:70).To this group, social responsibility means acting in anticipation of the future needs of society. A socially responsive organization sees itself as part of the society and as such takes stand on public issues and contributes its quota toward solving societal problems. It does not have to wait for groups to make demands on it before it acts rather, it initiates social programmes which it feels would help society and execute them without prompting from any quarters. 2. 2 HISTORICAL BACKGROUND OF GLOBACOM NIGERIA LIMITED:Globacom Limited is a Nigeria multinational telecommunication company. Glo is a privately owned telecommunication company that started operations on the 29th August, 2003 in Nigeria. Globacom is privately owned by Mike Adenuga Group which consists of Equitorial Trust Bank, Conoil Plc. , and a petroleum marketing company producing a crude exploration company. The sole aim of introducing and lunching Globacom in Nigeria on the 29th of August, 2003 was to provide telecommunication service to the people of Nigeria as a means of solving the problem of inadequate communication flow.Although Glo Mobil was the fourth telecommunication operator in Nigeria, within seven years of the company’s operation, its subscriber base has grown to over 25 million. Glo has an estimate of over 25 million subscribers. It has a reputation as one of the fastest growing multinational carrier in the world and the vision for Glo is to be the biggest and best carrier in Africa. Globacom currently operates in four countries in West Africa namely Republic of Benin, Ghana, Ivory Coa st and Nigeria. Its Headquarter is in Lagos, Nigeria because it is 100 percent a Nigerian owned company.According to Globacom Annual Report: (2009:6). In August, 2003, Glo Mobile was launched in Nigeria and it introduced lower tariffs, pay per second billing and along other value added services. Glo Mobile is a subsidiary of Glo, its Glo Mobile Network Unit. Globacom ability to become the best telecommunication company in Africa and all over the world is due to the strategies they design in other to carry out their business smoothly. An example of their strategic business units are, Globacom Broad Access, Glo Gateway, Glo 1 Submarine cable, etc.In 2005, Glo Mobile introduced Glo fleet manager which is the most comprehensive Vehicle Tracking solution offered to save time and money. Glo fleet manager helps managers, transporters fleet operator manage their fleet effectively and efficiently. They also introduced the Glo Mobile Internet Service which provides subscribers with speed acce ss to all popular Internet sites which have been customized for mobile phone browsing. The company in 2006 introduced Black Berry (A) which is the leading wireless solution that keeps mobile professionals around the world connected to people and information.In 2009, Globacom launched Blackberry prepaid service which gives subscribers options to pay daily, weekly or monthly for the service The company now provides coverage to over 85 cities and towns and well over 5000 communities and villages spinning every geo-political zone and 36 of Nigeria’s States. Globacom products and services are available at its friendship centers which have a structure and some departments. It also have nationwide network of dealership, banks and convenience channels where its products are sold. Under the chairmanship of Otunba Michael Adeniyi Ishola Adenuga Jr. Globacom has turned out to become the fastest and best telecommunication industry in West Africa. Recently, in June, 2008, Glo mobile was l aunched in Republic of Benin. Glo Mobile showed unprecedented growth through sales of 600,000 Sim Cards in the first ten days of operation. Glo acquired an operating license through its Glo Mobile division in Ghana and currently has about 11 millions subscribers in Ghana, and in 2009, the company acquired submarine cable landing rights and international gateway services in Ivory Coast.Globacom Nigeria Limited is a leading telecommunication company in Nigeria, which has been at the forefront of promoting sustainable development and high standards of corporate governance and is one of the few signatories that keep date to the convention of business integrity. According to Frank Nweke, (2006. 5. guardian newspaper) â€Å"Glo is an authentic Nigeria Company. What is has achieved in the past years demonstrates great potentials, great opportunities, drive for excellence and commitment to Nigeria†.The Nigeria Communication Commission awarded the company as the second national operat or driven by the success of Globacom in Nigeria. DEFINITIONS AND CONCEPTS OF CORPORATE SOCIAL RESPONSIBILITY. The concept â€Å"Corporate Social Responsibility† has been defined in many ways – Most writers on social responsibility see the concept as a disposition of an organization to exhibit â€Å"Missionary rather than â€Å"Mercenary† attitude towards the society. Holmes and watts (2000:19) on behalf of the World Business Council for Sustainable Development provide a reasonable representative definition as:The continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and other families as well as Those of the local community and society at large. Caroll (1979:96) proposed a four-part definition of corporate social responsibility. It consists of Economic, Legal, Ethical and Altruistic or discretionary corporate social responsibility. â€Å"The social responsibility of bus iness encompasses the economic, legal, ethical and discretionary expectations that the society ask of organization at a given point in time†. Caroll (1979:98).An organization’s economic responsibility to the society entails producing goods and services that society wants and setting them at a fair price that society wants and accepts. The goods and services must be of quality standard. The Legal responsibility that a company has to its society is to comply with the law and â€Å"play by the rules of the game†. (Lantos 2001:6). Ethical responsibility embraces the range of norms, standards and expectations that reflect a concern for what consumers, employees, share-holders and the community regard as fair, just or in keeping with respect for or protection of stakeholders moral rights.Caroll, (1997:100). Discretionary responsibilities are purely voluntary and often guided by the personal values of an individual within a company. They go beyond the legal and are not generally expected in ethical sense. Caroll definition remains a useful basis for analysis as it encompasses the crucial elements of a company’s responsibility to society. According to Andrews (1977:43), the concept of corporate social responsibility can be described as the intelligent and objective concern which constrain individuals no matter how profitable, and leads them in the direction of the positive contribution to human betterment.Luttons and Hodget (1976: 24) noted it as the means to pursue those policies, to make decision, or to follow these line of action which are desirable in terms of objective and value of the society. Imoiseh (1985:27) noted that the major limitation of these conceptions about social responsibility is the failure to take into account:’ i. Who determines what action of an organization constitutes social responsibility? ii. Where should be the â€Å"arena† for the organization to perform social responsibility?Corporate social respo nsibility can be best understood in terms of the changing relationship between business and society. The European Commission’s (2001. vol6:22) Green Paper on Corporate social responsibility defines CSR as â€Å"a concept whereby companies decide voluntarily to contribute to a better society and a cleaner environment†.. According to Caroll, (1979:56) corporate social responsibility is about businesses and other organizations going beyond the legal, obligations to manage the impact they have on the environment and society.In particular, this could include how organizations interact with their employees, suppliers, customers and the communities in which they operate, as well as the extent they attempt to protect the environment. The notion of a company look beyond profit to their role in society is generally termed corporate social responsibility, involves a company linking itself with ethical, values, transparency, employee relations, compliance with legal requirements a nd overall respect for the community in which the operate.It goes beyond the occasional community service action, however, as CSR is a corporate philosophy that drives strategic decision making, partner selection, hiring practices and ultimately brand development Corporate social responsibility also known as corporate responsibilities, corporate citizenship, responsible business or corporate social performance, is a form of corporate self regulation integrated into a business model.Lately, CSR policy would function as a business built-in, self regulating mechanism whereby business would monitor and ensure it adherence to law, ethical standards, and international norms. Business would embrace responsibility for the impact of their activities on the environment, consumers, employees, communities, stakeholders and all other members of the public sphere, furthermore, business would proactively promote the public interest by encouraging community growth and development, and voluntarily e liminating practices that harm the public sphere, regardless of legality.Essentially CSR is the deliberate inclusion of public interest into corporate decision making and the honoring of a triple bottom line: People, Planet and Profit. The entirety of corporate social responsibility can be discerned from the three words obtained within its title phrase: ‘Corporate’, ‘Social’, and ‘Responsibility’. Therefore, in broad terms, corporate social responsibility covers the responsibilities corporations or other profit organizations have to the society within which they are based and operate.More specifically, corporate social responsibility involves a business identifying its stakeholder groups and incorporating in their needs and values within the strategic and day-to-day decision-making process. CATEGORIES OF CORPORATE SOCIAL RESPONSIBILITY: Public relations scholars have classified corporate social responsibility into various categories. Sam Blackà ¢â‚¬â„¢s four categories of corporate social responsibility are Enterprise, Education, Arts and Culture and environment. Of recent, many organizations added sports to their corporate social responsibility activities.Again, Seithi (1987) provides what he calls a partial list of social responsibility categories to include being responsible for: ? Product Lines; not producing dangerous products, maintaining good product standard that are environmentally safe. ? Marketing Practices; responding to consumer complaints setting fair prices and maintaining fair advertising message contents. ? Employee Services; training, counseling, granting allowances for the welfare of employees. ? Corporate Philanthropy; contributing to community development activities and involving social projects. Environmental Activities; embarking on pollution control projects, adherence to federal standards and evaluation procedures of new packages to ensure ease of disposal or possible recycling. ? Employee Safety a nd Health; setting effective work environment policies, accident safeguard, food and medical facilities. Through these categories of corporate social responsibility, a company is able to provide a healthy business environment for its operations and contribute to the well-being of the community 2. 3 CURRENT LITERATURE ON THEORIES AS POSTULATED.ARGUMENT AGAINST CORPORATE SOCIAL RESPONSIBILITY The most eminent personality against social responsibility is the late Milton Friedman who argued against social responsibility on social and economic ground. Milton Friedman in his word said that â€Å"there is one and only one social responsibility of business – to use resources and engage in activities design to increase its profit so long as it stays within the rules of the game, which is to say, engage in open and free competition without deception or fraud†.He argues that managers are agents to stakeholders but if they spend corporate funds for social purpose they are essentia lly stealing from stakeholders. David Henderson puts it as follows – companies will best discharged the responsibilities which specifically belong to them by taking profitability as a guide, subject always acting within the law, and that they should not go out of their way to define and promote wider self chosen objective. Some arguments are stated thus:- LESS ECONOMIC EFFIENCY: The primary task of business is to maximize profit by focusing strictly on economic activities. This school of thought believes that concentrating resources in the social area could lead to less economic efficiency and therefore actually become detrimental to the society. It holds that when business organization concentrates resources that suppose to be used for other meaningful economic activities on social arrears, the tendency is that, it will reduce the economic efficiency of the organization which may not argue well for the society at large.Social involvement could reduce economic efficiency, ? E XCESSIVE COST THAN BENEFITS TO SOCIETY: Cost incurred in undertaking some of these social responsibility programmes are higher than the benefits society will derive from them and business organization knows the way of passing this burden to society in terms of raising prices of their product or services to excessive levels to the detriment of the consumers. Invariably, society still bears the burden. VIOLATION OF BUSINESS DECISION-MAKING: There is a believe that undertaking some social responsibility activities violates sound economic business decision making that should rightfully concentrate on earning profit. ? TO LACK OF SKILLS ON THE PART OF MANAGERS DETERMINE SOCIALLY DESIRABLE PROJECTS: Managers are neither trained nor do them posses the skills and knowledge of resources to determine which social desirable project to support. Even where they have the knowledge, it may not be easy as they think because of the technicality involved. THERE IS NOT COMPLETE SUPPORT FOR INVOLVEMENT IN SOCIAL RESPONSIBILITY: Consequently, disagreements among groups with different viewpoints will cause friction. However, it should be noted that Friedman criticism was directed solely against the introduction of corporate social responsibility within profit-making business organizations in the private sectors. ARGUMENT FOR SOCIAL RESPONSIBILITY: The arguments for social responsibility rest on the notion that accepting social responsibility is the correct moral position of the firm.People who argue in favour of social responsibility claims that our modern industrial society faces many serious social problems brought by larger corporations such as water, land and air pollution and resources depletion, they should play a major role in solving this problem. They also argued that because businesses are legally defined entities with most of the same privileges as private citizens, business should not try to avoid its obligation as citizens.Advocates of social responsibility points out that while government organizations have stretched their budget to their limit many large businesses often have surplus revenue that could potentially be used to help solve social problems. Another more general reason for social responsibility is profit itself. For example, organizations that make clear and visible contributions to its society can achieve enhanced regulation and profit benefit at the long run. Other factors on which the argument for social responsibility is based are :- ? The improvement of internal opportunities and the creation of better job environment. The business firms controls so many resources and can devote some of the resources to the betterment of the society. ? Social investments create a favourable public image thus a firm may attract customers, employees and investors. ? It is better to prevent problems than to cure them. It may be easier to help hardcore unemployed than to cope with social unrest. ? Social responsibility actions may increase profit in the long-run. There are certain actions of the business in relation to social responsibility which may increase the company’s profitability.For example, identifying consumer needs and wants, producing goods tailored to these needs may not produce desired result in the short run but on the long run. More profit can be realized with increase in productivity. Social responsibility makes business organization have more concern for society. Businesses must be concerned about society’s interest and needs because society is affected by business operation. FACTORS MOTIVATING THE ADOPTION OF CORPORATE SOCIAL RESPONSIBILITY. Business operates in a global market where companies are increasing in the public eye.It is difficult for companies to hide in discrepancies as they are highly visible and vulnerable to attacks from stakeholders. Companies need to be sensitive to societal anxiety if they are to avoid damage to their reputation. These anxieties changes over time as different issues come into the public eye. So companies must be dynamic in the way they respond. The main factors that may motivate companies to carry out social responsibility are stakeholder management, financial performance, consumer pressure, risk management, attracting employees and personal values. STAKEHOLDER MANAGEMENT:Stakeholder management is a generally accepted concept in the business community. Stakeholders have been discarded as â€Å"the groups and individual who benefit from or are harmed by, and whose rights are violated or respected by, corporate actions (Freeman 2006:20). Increasingly, corporations are motivated to become more socially responsible because their most importantly stakeholders expect them to understand and address the social and community issues that are relevant to them. Understanding what causes are important to employees is business benefits that can be derived rom increased employee engagement that is, more loyalty, improved recruitment, increased retent ion, high productivity and so on. Greater media exposure, environmental and health related incidents resulting from site management or planning decisions have ensured that effective management of stakeholders has risen up the list of priorities for company managers. The various stakeholders a company may have are shown in the model below: Fig. 3. [pic] Source: Onuoha: Management (1999:106). Some questions may be asked, if business is to be responsible to the society, whom in society must it be responsible to?Society today consists of a wide range of people who have interests, expectations and demands as to what companies and organizations ought to provide, and the ways in which they should behave. Companies are increasingly embracing these stakeholder groups and individuals, whether by considering or including them in decision-making. The motivation here is for business to become involved in corporate social responsibility by addressing the wide range and constant set of demands mad e by stakeholders. FINANCIAL PERFORMANCE:Since the early 1980s a significant body of corporate social responsibility research has centered on the debate over the relationship between corporate social responsibility and strong financial performance. Government agencies and organizations promoting the corporate social responsibility agenda seems to be convinced that, assuming a social responsibility role will bring financial gain to the business world. Social responsibility is a powerful way of making sustainable competitive profit and achieving lasting values for the shareholders as well as for the stakeholders.Therefore being involved in social responsibility is a win- win opportunity not just for companies and financial investors but also for the society at large. Research carried out has shown that there is a good relationship between social performance and financial benefit. That is, organizations that are involved in social responsibility activities stands out to gain financial reward at the long-run and this has been a motivating factor to the organization adoption of corporate social responsibility.Furthermore, McWilliams and Siegel (1979:88) predict that there is a neutral relationship between social responsibility activities and company’s financial performance. In their study, they investigated this relationship using a theory of the firm’s perspective, economic scale and cost benefit analyses. Their main conclusions were: – The neutral relationship exists because the company that carries out social responsibility activities will have higher cost but higher revenue. While the company that has no social responsibility activities sill have lower cost and lower revenue, thus, profit is equal. Large firms will have lower average cost for providing social responsibility activities than small companies. – There are optimal levels that will maximize profit while satisfying the demand for social responsibility from multiple stakehol ders. The ideal levels of social responsibility can be determined by cost benefit analysis. CONSUMERS: Consumer’s pressure and damage to the global image of a popular brand is one of the reasons why companies may be motivated to assume the mantle of social responsibility.Much recent pressure has centered on the protection of the environment, example campaign against water pollution (Niger Delta Regions), road maintenance, consumers protection, protection of human rights, safeguarding jobs, etc. In Nigeria, organizations and agencies like National Food and Drug Administration Campaign, Standard Organization of Nigeria and National Drug Law Enforcement Agency, has been an advocate for consumer’s protection especial in the current climate of concern about public health.It is high profile consumer related concern such as these that will force more and more companies into adopting principles of social responsibility. RISK MANAGEMENT: Risk management centers on problems that can be caused by consumer’s pressure. However, today’s management encompasses a wider range of stakeholders, each of which must be considered if a company is to avoid variety pitfalls and protect its reputation. Companies often conduct business in areas where they can be at low risk especially working in a densely populated area or with companies with irresponsible practices.Social responsibility activities can be use to mitigate this risk. The increased exposure of companies to the glare of public scrutiny has encouraged business to increase transparency in their environmental and social disclosures. This has led to a growing trend reporting and a commitment of sustainability of social performance. EMPLOYEES: Many studies has shown that investing in employees can bring direct benefits to a company both financially and in terms of increased employee loyalty and productivity.Such investment can include schemes like provision of healthcare services to employees, childca re facilities, flexible work hours and job sharing. Employee’s investment is an essential aspect of social responsibility as the workforce is also the community, especially in companies where a substantial portion of employees are likely to come from the local community. Involving employees in social responsibility activities is another way in investing in them. Good social performance also provides companies with a competitive advantage when attracting a skilled force.Applicants are more likely to pursue jobs from socially responsible companies than companies with poor social responsibility performance reputation; they feel that they will have a higher self image when working for responsible companies. PERSONAL VALUES: Companies and individual within an organization may be motivated to carry out social responsibility for moral reasons. Managers of organization may carryout social responsibility activities because of the respect accorded to them for being involved in such act ivities by members of the society.This approach to corporate social responsibility is described in literature as voluntary or philanthropic social responsibility. But this approach has been questioned by a number of commentators famously Milton Friedman (1970:30) who argued that, â€Å"the social responsibility of business is to increase its profit†. And even more recently by Lantos (2001:56) who argues that voluntary social responsibility lies outside the scope of business responsibility.The answer lies in the personal values and principles of some individuals in business who argues that it is fundamentally the right thing to do. THE BENEFITS OF CORPORATE SOCIAL RESPONSIBILITY: Drucker emphasizes the importance of the exercise of social responsibility by business and by managers. This responsibility can no longer be based on the assumption that the self-interest of the owner of property will lead to the public good, or that self-interest and public good can be kept apart and considered to have nothing to do with each other.On the contrary, it requires of the manager that he assume responsibility for the public good, that he subordinate his actions to an ethical standard of conduct, and that he restrains his self-interest and his authority wherever their exercise would infringe upon the common weal and upon the freedom of the individual. An enlightened business recognizes that it is in its own interest to be socially responsible, since an enhanced public image is more likely to be attractive to investors – employees, customers, consumers, suppliers and most community and government.Companies addressing issues related to the right of indigenous people have reaped a lot of benefits. Some of the benefits accruing to business organization that is involved in social responsibility include the following. 1. ENHANCED REPUTATION: Good company performance in relation to sustainability issues can both build reputation while poor performance when exposed ca n damage brand value. In the course of this research work, it was noted that Globacom Nigeria Limited has a very good reputation in the community where it exists. II. INCREASED ABILITY TO RECRUIT, DEVELOP AND RETAIN STAFF:These can be direct or indirect. The 1999 business Ethics study found that employees are more likely to be loyal when they believe their workplace has ethical practices. An organization that engages in corporate social responsibility will have dedicated and productive employees. IIIBETTER RELATIONS WITH GOVERNMENT: The formal and informal license to operate is a key issue for many companies looking to extend their business. Diligence in meeting social and environmental concerns can result in a reduction in red tape and a more cooperative relationship with government departments.A good relationship with government can give a company significant competitive benefit in terms of gaining a social license to operate from local community, particularly in the resource sect or with regard to gaining access to scarce reserves. IV. ENJOYING PREFERRED BUSINESS PARTNER STATUS: Given the opportunity to choose among several bidders for a potential project, some governments are more likely to choose a company with the best reputation with respect to indigenous relations and human rights practices.For instance, Globacom Nigeria has gained a lot of good reputation in the government circle and these are shown by the different award that the management has received both nationally and internationally. When companies take a strategic approach to corporate social responsibility, it would have a positive effect on mainstream business performance. Records have shown how benefits go beyond performance and also how benefits go beyond the long-term intangible measures of success to include direct financial measures (mostly in developing countries).CORPORATE SOCIAL RESPONSIBILITY FOCUS IN THE TELECOMMUNICATION INDUSTRY: Service industries such as the banking; insurance r etail and telecommunication industries are generally perceived as corporate ‘bodies’ and have an image of modern and clean business. Although, their direct social and environmental foot print is often relatively small; their role as market gatekeepers means that they can have substantial influence. Corporate social responsibility leaders in these sectors tend to be motivated by the strategic need to innovate in fast moving industries as well as the competitive â€Å"war for talent†.The telecommunication industry is the fastest growing sector in Nigeria. As such, corporate social responsibility is a strategy used by these companies to gain their ground and to provide sustainable development to the country and to their host community. They focus on the potentials of information communication technologies to empower enterprise development, educational opportunities and the capacity to respond to emergencies. Developments such as tele-banking, internet trade and othe rs has the potential to save energy, paper and the need to travel, reducing air pollution, and resources waste.However, despite these opportunities, there are a number of problematic issues such as: i. Concerns about the environment and health implication of new technologies ii. The emergence of a â€Å"bridge† between those who have access to educational, health and opportunities through information communication technology and those who do not. iii. Tension between the drive for efficiency and profitability and the need to meet legislated â€Å"universal service obligation† to provide access for all.Many companies in the telecommunication industry are aligning themselves towards the commercial opportunities that sustainable devel